We’re sorry to hear that you had issues with your jewelry piece.

We’re happy to help!

You broke your jewelry by accident? It happens! We’re happy to fix your jewelry piece for a small fee. Please click the button below.

You feel your damage is due to faulty material or poor workmanship by Madison Sterling Jewelry? We want to make it right! Please click the button below.

(We’d like to kindly add … faulty material or poor workmanship does not include damage caused by not following Madison Sterling’s jewelry care instructions.)

(Please click the JEWELRY CARE button below to view care instructions!)