Replacement Request

We’re sorry to hear that you had issues with your necklace. We want to make it right!

Please follow these instructions -

Fill out & submit the Jewelry Replacement form below.
When we receive your submitted form, we will email a return shipping label. Please ship repair piece within 7 business days.
Once we receive your piece, we will ship your replacement!

Your Name

First Name

Last Name

Your Email

Where did you purchase your Madison Sterling jewelry piece?

If you purchased your jewelry piece from a retail store, what is the name of the store?

If purchased on webiste, please fill in "website"

If you purchased your piece from the Madison Sterling website, please provide your order number

Estimated date of purchase

MM

DD

YYYY

Please select jewelry piece to be replaced

Please select pendant

Please describe issue

Ship to address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Thank you for submitting your request!

Please reach out if we can help!